Privacy Policy

Last updated: April 13, 2026

1. Introduction

Kite ML ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and other registration details
  • Profile Information: Profile picture, bio, and other optional profile data
  • Content: Projects, models, code, data, and other content you upload or create
  • Communications: Messages, feedback, support requests, and other communications with us
  • Payment Information: Billing address, payment method details (processed through third-party payment processors)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Usage Data: How you interact with the Service, features used, time spent, and navigation patterns
  • Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
  • Log Data: Server logs, error reports, and performance data
  • Location Data: General location information based on IP address (if permitted)
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

  • Authentication providers (e.g., Google, GitHub) when you sign in using third-party accounts
  • Payment processors for transaction information
  • Analytics and monitoring services

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and improve our Service
  • Account Management: To create and manage your account, authenticate you, and process transactions
  • Communication: To send you service-related notifications, updates, and support responses
  • Personalization: To customize your experience and provide relevant content and features
  • Analytics: To analyze usage patterns, monitor performance, and improve our Service
  • Security: To detect, prevent, and address security issues, fraud, and abuse
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service
  • Marketing: To send you promotional communications (with your consent, where required)
  • Research: To conduct research and development to improve our Service

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Analytics and monitoring services
  • Email and communication services
  • Customer support platforms

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4.5 Aggregated Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you.

5. Data Storage and Security

5.1 Data Storage

Your information is stored on secure servers and may be processed and stored in the United States or other countries where we or our service providers operate. By using our Service, you consent to the transfer of your information to these locations.

5.2 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

You have the right to access and receive a copy of your personal information in a structured, machine-readable format.

6.2 Correction

You can update or correct your personal information through your account settings or by contacting us.

6.3 Deletion

You may request deletion of your account and personal information, subject to legal and operational requirements.

6.4 Objection and Restriction

You may object to certain processing of your information or request restriction of processing in certain circumstances.

6.5 Opt-Out

You can opt out of marketing communications by using the unsubscribe link in emails or adjusting your account preferences.

6.6 Cookies

You can control cookies through your browser settings. However, disabling cookies may affect Service functionality.

6.7 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@kite.ml. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Children's Privacy

Our Service is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 6. We process your information based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Authenticate you and maintain your session
  • Analyze usage and improve our Service
  • Provide personalized content and advertising

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

12. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information, except where we are required to retain it for legal purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

14. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@kite.ml
Address: [Your Company Address]

For data protection inquiries in the EEA, you may also contact your local data protection authority.