Terms of Service
Last updated: April 13, 2026
1. Acceptance of Terms
By accessing and using Kite ML ("Service", "Platform", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Kite ML is a workspace platform that brings simulation, training, and deployment into a single guided workflow for robotics teams. The Service includes, but is not limited to:
- Robot simulation and training tools
- Model training and deployment services
- Project management and collaboration features
- API access and integrations
3. User Accounts
3.1 Account Creation
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your information to keep it accurate, current, and complete
- Maintain the security of your password and identification
- Accept all responsibility for activities that occur under your account
- Notify us immediately of any unauthorized use of your account
3.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account information.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws, regulations, or third-party rights
- Transmit any malicious code, viruses, or harmful data
- Attempt to gain unauthorized access to the Service or related systems
- Interfere with or disrupt the Service or servers connected to the Service
- Use the Service for any illegal or unauthorized purpose
- Impersonate any person or entity or misrepresent your affiliation
- Collect or store personal data about other users without their permission
- Use automated systems to access the Service without authorization
- Reverse engineer, decompile, or disassemble any part of the Service
5. Intellectual Property
5.1 Our Intellectual Property
The Service, including its original content, features, and functionality, is owned by Kite ML and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
5.2 Your Content
You retain ownership of any content, data, models, or materials you upload, create, or generate using the Service ("User Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service.
5.3 Feedback
Any feedback, comments, or suggestions you provide regarding the Service may be used by us without any obligation to compensate you.
6. Payment and Billing
6.1 Fees
Certain features of the Service may require payment. We will clearly disclose all fees before you incur any charges. Fees are subject to change with notice.
6.2 Payment Terms
You agree to pay all fees associated with your use of the Service. Payments are non-refundable except as required by law or as explicitly stated in our refund policy.
6.3 Subscription Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period, and you will continue to have access until that time.
7. Service Availability
We strive to provide reliable service but do not guarantee that the Service will be available 100% of the time. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any damages resulting from Service unavailability.
8. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Termination
9.1 Termination by You
You may terminate your account at any time by contacting us or using the account deletion features in the Service.
9.2 Termination by Us
We may suspend or terminate your account immediately, without prior notice, if you violate these Terms or engage in any fraudulent, illegal, or harmful activity. Upon termination, your right to use the Service will immediately cease.
9.3 Effect of Termination
Upon termination, we may delete your account and User Content. We are not obligated to retain or provide you with any data after termination.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KITE ML SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF THE SERVICE.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Kite ML, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Kite ML operates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the appropriate courts of that jurisdiction.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kite ML regarding the Service and supersede all prior agreements and understandings.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@kite.ml
Address: [Your Company Address]